Customer Service Representative-Billing

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Fond Du Lac, WI

Job status
Full time
Pay
$15.00 – Hourly
Job description
Spectrum is connecting more people in more places with our advanced TV, Internet, Voice and Mobile services. Join us as we continue to grow and bring our services to our communities.

We are now hiring Customer Service Representatives - Billing

Full-time entry-level to mid-level customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive customer relationships.

Need to be a flexible communicator and good listener who can multitask to solve problems. Billing Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on every customer interaction.

Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.

As positive problem-solvers, our Customer Service Billing Representatives’ day-to-day interactions make all the difference to customer satisfaction and to our success as a company. We know billing can sound complicated; that’s why we provide extensive training programs with dependable peer mentoring and coaching to ensure our Representatives feel comfortable and supported. You’ll join a strong team in a fun-loving office environment, and we’ll make sure you have everything you need to succeed.

Are you ready to join our team?

Apply online today - See apply buttons
Req# 251472BR

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
Education requirements
*High school diploma or equivalent
Experience requirements
*6 months or more customer service experience
*6 months or more experience working with computers and multiple software applications.
Qualifications
*Communicator *Adaptable *Helpful
*Efficient *Problem-Solver *Responsible
*Patient *Good Listener * Sincere
*Ability to read, write, speak and understand English
Skills

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